LAS VEGAS — KioskCom has announced winners of its annual Kiosk Self Service Excellence Awards.
KioskCom named its first Self Service Excellence Awards in 2002 to honor the most successful and innovative self-service and interactive digital media solutions. Over the years, KioskCom has honored more than 200 companies across multiple industries for their leadership, innovations and successes with self-service and interactive digital media solutions.
The Self Service Excellence Awards, co-sponsored by the Self-Service and Kiosk Association, are based on the measurements set forth by the deploying organization, and not just the technology suppliers.
Best Retail Deployment
- Indigo Next Generation Retail Kiosk, submitted by Indigo Books & Music
Best Travel/Hospitality Deployment
- Hertz Drives Efficiency and Customer Satisfaction with Self-Service, submitted by NCR Corp.
Best Entertainment/Gaming Deployment
- Ecast EQ Interactive HD Entertainment and Promotion at Point of Purchase, submitted by Ecast
Best Healthcare Deployment
- Adventist Health System Drives Revenue, Efficiencies with Self-Service, submitted by NCR Corp.
Best Other Deployment
- The Library of Congress Experience, submitted by Library of Congress
Best Overall Software Solution
- Cabela's E-Commerce Kiosk Program, submitted by Netkey
Best Hardware/Enclosure Design
- Outdoor, Full Payment Media Kiosk Delivers Results, submitted by Innovative Control Systems Inc.
The Best of Show award, given to the deployment that the earned the most overall votes among all categories, went to the Library of Congress Experience. Jo Ann Jenkins, COO, Library of Congress, was named Deployer of the Year.
Also at the event, the Self-Service and Kiosk Association inducted three individuals into its Hall of Fame. They included:
- Gregg Kaplan, president and COO of Coinstar, for his work with redbox, which is a subsidiary of Coinstar
- Rick Malone, president and founder of KIOSK Information Systems
- Bradley Walker, CEO and founder of Nanonation
The ceremony was held yesterday inside the KioskCom Self Service Expo, co-located with The Digital Signage Show at the Mandalay Bay Convention Center.
