SAN FRANCISCO — Ecast, a leader in place-based media, has launched “Touch Points,” a series of weekly podcast interviews exploring real-life deployments of customer-centric solutions in various industries. The current series, delivered in partnership with the KioskCom Self Service Expo and The Digital Signage Show, took place on the show’s floor in Las Vegas last month and brought together thought leaders from the retail, healthcare, consumer electronics and financial industries to discuss emerging trends, technologies and best practices for impacting the consumer experience.
The first podcast features Kari Blankenship, retail systems manager of major outdoor sporting-goods retailer Cabela’s, who discusses the company’s nationwide interactive kiosk deployment, designed to enhance the customer experience by extending the store’s online presence into its brick-and-mortar locations.
“From USPS veteran and leading retail consultant Margot Myers to Virgin Entertainment Group CIO Robert Fort, each speaker brings a wealth of knowledge and experience about the technology, ROI considerations and customer needs informing successful digital signage and self service implementations,” said Bob Cooney, VP of business development and manufacturing for Ecast. Cooney co-hosts the interview series with digital signage veteran Dan Hagen.
Ecast’s interview line-up is as follows:
Kari Blankenship, Cabela’s
Margot Myers, Platt Retail Institute
Laura Davis-Taylor, Retail Media Consulting
Nikki Baird, Retail Systems Research
Bart Foster, SoloHealth
Robert Fort, CIO, Virgin Entertainment Group
Ron Potesky, Ricoh
David Cohen, Firestone Financial
Jenny McGinley, Southern Cross Communications
Frank Olea, Olea Systems/Displays Inc.
Kirk Nelson, ArcaTech Systems
Jason Dennis, Walsh Wireless
David Allen Moss, Boondock Walker
David Drain, Self-Service and Kiosk Association, Digital Signage Association
