The longtime global leader in self-service deployments and adoption, North America has been the pioneering region in the kiosk market. Some of the most popular kiosk applications in the North American market are retail self-checkout, photo kiosks, DVD-rental kiosks, ATMs and airline self-service check-in.
Case Study:What does the iPad mean for self-service? Self-service software providers are already developing employee training and customer service apps for the new Apple device.
Special Report:The Keys to a Successful Customer Satisfaction Survey Campaign Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here are some ‘hot tips’ we’ve learned over the years.
Special Report:How to Write an Effective Customer Survey Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here are a few of the key points we’ve found it important to consider whenever preparing your survey instrument.
