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Middle East & Africa
Like Latin America, countries in the Middle East and Africa have been slow to adopt self-service technology. Industry experts say poor nations and unreliable power supplies contribute to the lag, but they continue to watch these regions for growth as self-service technology permeates new markets with innovative solutions.
12 MarMcDonald's self-service kiosks relieve pressure on hurried customers
11 MarShropshire company to provide info kiosks for Rwandan gov't
10 MarRwanda adds e-government kiosks
23 FebMobily interactive stores earn award from Retail Design Institute
23 FebMuslims in Malaysia pay tithes via kiosk
17 FebSouth African retailer uses interactive kiosks in Store of the Near Future
•more news
Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts
What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who has voiced kiosks in the past, gives her advice.  
Move over TJX: Heartland data breach may be biggest yet
With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.
Mobile boarding passes herald cell-phone self-service for travel
As more airports use paperless ticketing and mobile check-in, the technology spreads to other travel-related industries.  
Summit Research offers free report as part of recession survey
Summit Research is offering self-service deployers a free copy of the 2008 edition of "Interactive Kiosks: Best Practices," valued at $695. But there's one little string attached ...
Library of 'best practices' this month
The SSKA will release 10 documents written by industry experts.
•more feature stories
White Paper: Light transmission and touch panels
An overview of the physics of touchscreen technology.
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