Features
Food pickup lockers addressing the 'last mile' in the guest experience
by Richard Slawsky — Editor, Connect Media
Smart pickup lockers are helping address one of the key points (and cost issues) in restaurant operations. Additionally, their success is opening the door to…
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Federal court rules in favor of kiosk/ATM clickwrap agreements
by Richard Slawsky — Editor, Connect Media
A federal court ruled that Bitcoin Depot's clickwrap agreements on its kiosks were enforceable in a scam victim case. What does this mean for kiosk clickwrap…
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Eyes on the future: Vision screening comes to self-service kiosks
by Richard Slawsky — Editor, Connect Media
The vision-screening sector has delivered steady growth over the past several years. One study shows these kiosks can reach $2.7 billion by 2032.
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What makes the Automated Retail & Kiosk Innovation Show a must-attend event?
by Richard Slawsky — Editor, Connect Media
The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.
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Bitcoin Depot takes the lead on preventing crypto fraud
by Richard Slawsky — Editor, Connect Media
Bitcoin Depot is taking the lead in fighting crypto ATM/kiosk fraud. Will it be enough?
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The OnMed CareStation targets healthcare access gaps as telehealth accelerates
by Richard Slawsky — Editor, Connect Media
Physician shortages, rising costs and uneven access to care increasingly plague the U.S. healthcare system. Helping address those issues are telehealth kiosks…
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Schools see growing adoption of visitor management kiosks
by Richard Slawsky — Editor, Connect Media
In order to handle security concerns, schools are increasingly using kiosks to manage visitors.
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How self-service operators win by automating through curation
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those…
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How retail ATMs are transforming into financial kiosks
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Customers still want retail ATMs, but expect advanced self-service banking tools. Enter the financial kiosk.
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Crypto kiosks face regulatory challenges
by Richard Slawsky — Editor, Connect Media
Are bitcoin ATMs to blame for these scams? Should they be banned? The regulatory landscape is still uncertain but there is a path forward.
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Sustainability a necessary consideration in kiosk design
by Richard Slawsky — Editor, Connect Media
Sustainability is becoming a core design consideration rather than a secondary feature.
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9 self-service tech trends to watch
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including…
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A look back, and a look ahead
by Richard Slawsky — Editor, Connect Media
Kiosk Marketplace is taking a look back at some of the major stories of 2025 as well as fielding a few predictions about what 2026 may hold.
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EV charging stations provide a built-in customer base
by Richard Slawsky — Editor, Connect Media
Charging stations are growing in popularity and they present a major opportunity for vending operators.
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What's the difference between ATMs and kiosks?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Despite the crossover in functionality, features, and tools, the ATM and self-service kiosk worlds remain separate. This raises a key question: what's the…
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Video kiosks reshape rural service delivery
by Richard Slawsky — Editor, Connect Media
Self-service devices combined with camera technology are helping to bring needed services to neglected areas.
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Self-service innovators honored at ARKI Awards
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The Automated Retail & Kiosk Innovation Show Awards honors innovators and influencers in automated retail, kiosks and responsible self-service.
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Why the convenience store industry won't support Visa/Mastercard swipe fee settlement
by Cherryh Cansler — Publisher, FastCasual.com
With 85% of cards today tied to rewards programs, almost all would fall under the new ‘premium consumer’ category, leaving businesses with virtually no choice…
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Transforming high-traffic operations: The power of strategic self-service
by Mandy Wolf Detwiler — Editor, Connect Media
A panel of experts at the Automated Retail & Kiosk Innovation Show Dec. 10-12 will discuss how strategically deploying smart self-service solutions can elevate…
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Integrating AI into self-service
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Learn how AI will change self-service at the upcoming Automated Retail & Kiosk Innovation Show.
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